Reporting Road and Streetlight Faults

Many road and streetlight issues can be reported online at any time, without waiting for office hours.  Report online at: 
🔗 www.moray.gov.uk/moray_standard/page_88163.html

Alternatively, you can contact Moray Council's Customer Contact Centre during normal operating hours:

Phone: 0300 123 4565 Hours: Monday to Friday, 8:45am to 5:00pm

When reporting a fault, please provide as much information as possible, including the exact location, nearby landmarks, street names or streetlight column numbers.  This helps ensure issues can be identified and addressed promptly.

Trunk Road Issues

Faults on the trunk road network, including roads within towns that form part of the trunk road route, are maintained by Amey on behalf of Transport Scotland.

Phone: 08000 830084

Further information:

Emergency Situations

If you believe a road or streetlighting fault presents an immediate danger or requires urgent attention, contact the out-of-hours emergency service on: 03457 565656Please note that this service is intended for genuine emergencies only.


Grit Bin Refills

Residents can request grit bins to be refilled through the Moray Council website.
During periods of severe winter weather, resources may be focused on road gritting operations, which can result in longer response times for refill requests. Where possible, please report low grit levels before bins become completely empty.
More information and refill requests: 🔗 www.moray.gov.uk/moray_standard/page_104806.html

By reporting issues promptly and providing accurate information, you can help keep our roads, pavements, and communities safe throughout the season.